Very happy with the charger itself and the customer service from PodPoint office staff. We were not as impressed by the general attitude of our installers on the day. Despite submitting all of the requested information beforehand, we were told on the day our earth wasn't suitable. We arranged for our local electrician to come round within ten minutes to earth our water/gas supplies, but the PodPoint engineers were reluctant to wait an extra 10 mins to complete our install. We felt they were quite rude to our local electrician who had gone out of his way to attend at very short notice. In the end we had to schedule another appointment the following week to complete the install...