Firstly Stoneacre said only the purchaser could have the Podpoint installation installed. As a company car, this meant it would be the workplace that had the charger. Not the end of the world until you get mid process, only to find out that you can't have a domestic charger on a commercial premises. After Podpoint failed to sell a commercial installation at an extra charge, it was accepted that the Podpoint charger could in fact be installed at the car users address after all. However, Podpoint managed to close the case at their end for no apparent reason, and regardless of the numerous calls and emails chasing an installation date. 5 months later and after more calls again, we finally got an installation date. This has to be one of the poorest organised firms going. Baring in mind that the majority of the correspondence was with personnel titled as management. The installation day was the only positive. The person who installed was on time and polite. Had the install done within approx 90-120 mins.