There was far too much preparatory work required of me before the installer arrived. I had to arrange for the routing of the cable beneath the floorboards myself, PodPoint not being able to carry out this work. Also - a critical omission - I was not informed in advance of the need for photographic confirmation of the gas and water pipe earthing. This meant that I had to dismantle a kitchen cabinet on the day of the installation. On the day, however, the installer carried out his work very well indeed. All in all, a far more stressful experience than it need have been.