Installer turned up on time and was polite and friendly and made as neat as possible a job.
I spent the little extra for the 7kw unit (will become relevant later)
However I’ve had two issues so far with the install. Despite being “tested” by the installer I’ve had two issues so far in less than a week.
The first time I used the Pod-Point it didn’t even work. After a call with a very helpful support operative it turned out the monitoring “clamp” was on the “wrong” cable, after moving it and resetting the charger the car started to charge.
The 2nd issue is the charger was significantly slower than my 13a “granny” charger. After speaking to another support operative they increased the “charging rate” remotely.
What concerns me now is that I only have a PHEV with a 3.6kw onboard circuit. In another few years I plan on going full electric but that may well be after the charger is out of warranty.
As I can’t actually test the charging rate over and above 3.6kw I’ve no confidence I can order a full e/v and use this Pod-Point to its full potential.
I’m now going to have to see if I can borrow or get a test drive of an EV with a minimum 7kw onboard charger to check this Pod-Point.
I can forgive the issues with install time as this was not Pod-Points fault due to covid but this is not acceptable and I find it surprising from a company that’s recommended so widely by the vehicle manufacturers.
3 years ago
Pod Point Limited has a
4.6
average rating
from
39,684
reviews
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