The physical installation went well. Though the installer was worried about the clicking noises the box made when starting a charge. Now I worry about it - and I don't know why. Communication from Pod-Point wasn't great. There were long periods of silence where we didn't know e.g. if we'd filled the forms in correctly. Since they take your money up front, I'd expected a phone call now and then to unblock things. They did their best to accommodate our need for a mid morning install, so appreciate that. And everyone was very friendly on the phone when I eventually heard from them. Now struggling to get the Pod-Point app to accept the Pod-Point charger serial number, so that I can use the app. Not working.