Our initial application had to be redone by phone and email, due to pod-points temperamental website. A subcontractor to pod-point confirmed an installation date and time, but no one turned up and if it wasn’t for us contacting Power EV multiple times, there would have been no notification that the engineer would be there that day. A revised date and time was agreed and installation completed. Connecting the pod-point to the internet wasn’t possible, following pod-points instructions, but somehow pod-point support was able to do this remotely!!! I’m now able to charge my car and monitor the cost.