From order to install, everything was super quick and efficient. In fact, I had a call 48 hrs after order asking to install that afternoon. Contractor arrived early, but hadn't seen any risk assessments or order photos or measurements. I showed him install position, but he suggested elsewhere as he said he couldn't take cable around external corners neatly, and that I could still charge car where I wanted. Once he left I realised I couldnt charge car in furthest space, or if reversed into either space, so only had one out of 4 positions available. I contacted podpoint by email, no reply. Contacted again, no reply. Phoned and was told they were waiting for contractor to comment but they would email me that response. 14 days after install, still no contact or resolution. I consider they just want me to go away, and if they ignore me, I will. I will not go away. This will be resolved.