It has not been a pleasant experience to date. The installation is not complete so I cannot comment in full at present. I am awaiting the electrical board supplier visit to correct the earth connection into the house. I do not know what number to call etc so will leave until after the current lock down has ceased. I paid for my Pod Point on 23/02 but did not receive an instal date until Fri 27 Mar (for Mon 30 Mar). The installer did not complete the install and did not provide sufficient contact details for me to get in touch with the electrical supplier. I am still awaiting a response from the Pod Point team to pursue this.