The Installer didn't seem overly happy to be doing what he was paid to do, nevertheless, he proceeded with the install BUT he damaged the Unit which meant that he couldn't complete the process. He promised to come back the following day at 8.30am but he never showed up. When I called PP Customer Services at c. 9.30am, he hadn't updated the schedule to reflect the fact that he couldn't complete the install the day before so another engineer had to be scheduled. He had apparently called in sick. The install was then completed the following day.
4 years ago
Pod Point Limited has a
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