Installer did not fit the cable the route I proposed, but instead did a long winded way with lots of trunking around skirtings and door frame. In addition he made a hole approx 2inches wide in the hallway and damaged new skirting but hid it after realising he did not need it. I only found out after he left when I went to move things around to clean up. Completely dishonest and unacceptable. I left a complaint with pod point over the phone and was never given the promised call back or email. More importantly, I never received any building regulations electrical certificate!