The installation was great, Jonny from Swaffham let me know when he was arriving and fitted the home charger with no fuss at all. The bad bit was after paying online it took four weeks to be informed that the Nissan offer was for 3 months only, though the website did not warn of this. Then after paying the extra, I was informed that the installation team would contact me within 5 to 7 days. After a week I called and was again told the team would be in touch. After another week I was told the same then after another week I was told there had to be 2 electricians and one was sick. But only one was needed. Original order was 4 November, installation was 14 January. I nearly cancelled the order to go elsewhere, but I had so many problems with family matters that I did not have the time.