The engineer turned up 2.5 hours EARLY, so i was not at home. I had to get the neighbours to let him in. All of the communication had to be done on the phone, which was ok, but not ideal. Outside work was OK, except for the usual electricians habit of leaving bits of cabling offcuts on the floor - but in fairness he was otherwise tidy. The main compliant is that the circuit breaker / fuse box he installed inside in the electircal cupboard is at an interesting 5-10 degrees off vertical.... I would have got him to correct this but by the time I got home, 90 minutes later, he'd finished and gone. At least he worked fast....