1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
The first engineer wouldn't install the charger as he said he needed the floor taken up even though I'd provided photos in advance as requested. I organised for the next installer after lots of phone calls. This installer also refused to do the work even though, again, everything had been discussed in advance. After multiple phone calls and many ignored emails and unreturned phone calls, I finally organised the 3rd engineer to come out. It took more than 2 months to get things sorted and I was pulling my hair out. Really bad service. They refunded the money in the end but I had to use street chargers for 2 months whilst waiting and wasted a lot of time making calls. I wouldn't use them again!
Helpful Report
Posted 2 months ago
Pod Point Limited is rated 4.72 based on 10,153 reviews

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