Mostak Ahmed
1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
The service was abysmal, the worst I have ever experienced. Making contact with the scheduling team was a mission in itself and in every case I eventually did I was given the run around, made numerous promises, none of which were followed up on. They do not have a complaints procedure, or at least not that the staff knew of. I eventually had to contact Audi Complaints who tracked progress to get me a date for install. Even then they did not turn up so new date scheduled at which I was told that install could not take place ..... Finally, had the charger installed 6-8 weeks after it had initially been promised. My advice, go elsewhere for your EV charger !
Helpful Report
Posted 2 months ago
Pod Point Limited is rated 4.72 based on 10,154 reviews

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