1. How well was everything explained to you during the ordering process?
2. How was your booking process and slot scheduling experience?
3. How was the installation on the day?
"The engineer had no tools to clear up his mess. He had no vacuum, dustpan and brush or broom. My cupboard where my fuseboard is housed was left with brick dust everywhere. There was mess on the outside of my house, where he attached the cable to the house. This is my house and we were bitterly disappointed that your engineers have no method of cleaning up after themselves. He also groke the face off the brick when he put the 22mm drill through the wall, again he had nothing with him to make good the damage. I was also expecting him to leave me with a certificate to say that the works had been completed to an industry approved standard. Again I would have thought would have be done."