The install was a very good experience. The engineer was top draw extremely polite and helpful 5 stras seriously an amazing chap. The site survey and coms prior to install could have been better. Prior to install i triple checked if the new fuse box needed specific breakers etc and was assured that it didn't. My electrician asked me to check multiple times as he couldn't understand that they didn't need a specific breaker for the new fuse box and still PP assured me we didn't. Sure enough install day we did need a matched breaker which luckily he had. Also i ordered the lock which as far as i can tell, 1 day in, is rubbish. There is no positive on or off and it is hard to get the lock to affect the charger on or off. Otherwise a good company a bit pricey but the install engineers are the best. Loving being all electric.