Easy to arrange- turned up and did the job to the best of his knowledge. However the engineer did tell me that the property wasn't earthed to the oil tank. He requested I get an independent electrician in to arrange this before the pod point could be signed off. I paid for an independent electrician to come around the following week, and he informed me that it was earthed and it wasn't necessary. Therefore I wasted £60. After the electrician talked to the engineer on the phone and a re-visit from pod point, it was duly signed off. Happy and not happy losing money when I didn't need to!