Do not use this company I made the mistake of signing up for fast fibre broadband on the 12th July and now on the 1st Augi have been without broadband for 8 days. This is all because plusnet are either so incompetent or , as I believe, just can't be bothered to supply me with the required router. Surely you would think that they would be chasing their delivery company but no that means going that extra step. Surely you would think that they would arrange for a replacement to be sent by alternative courier but no that would be going that extra step I have little prospect of getting broadband at home for at least a further 7 days if I rely on plusnet, but at least I'm getting to know all the local coffee shops who have free WiFi fi