Tried to end my account and 4 months have gone by and the account is still live
After approx 10 phone calls they still haven’t sorted it out
I stopped the direct debit and next day Plusnet phone me to pay my bill even though I was supposed to finished in January
They now going to send bailiffs and I’ll have bad credit all because Plusnet can’t terminate a account properly
The advisors tell something different depending who you speak to
Overall disgusting customer service
DO NOT USE PLUSNET
YOU HAVE BEEN WARNED
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