Cancellation of Order #40064 but still delivery attempt made.
Like many here I placed an order weeks ago. I have then (around 9 times at least) sent emails and messages to cancel the order (first email sent an hour after order was placed) only to now have a note saying it's out for delivery. I'm guessing they don't read emails or messages.
I could not get hold of them on the phone either.
This order has been refused delivery and retuned .
As of today I have sent another email to your finance department stating I expect a return email letting me know when I shall be getting my refund. If this email doesn't arrive within 24 hours a charge back will be started.
I hope the refund is forthcoming quicker than the cancelled order otherwise a charge back from my bank/WorldPay will have to be instructed.
Extremely poor after sales service with not one reply to ANY of the emails/messages sent.
Would I use again........ unfortunately, that will have to be a no.
***UPDATE***UPDATE***UPDATE
So no surprise that I didn't get a reply to my email concerning my refund.
WHERE IS MY REFUND!!!!!
3 years ago
Building Plastics Online Ltd has a
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