Placed Order in May. Payment was taken immediately. Had a mail to say my order was ready for dispatch on the 4th June. I then had another Email on the 11th June to say expected delivery will be on the 18/19th June. Nothing arrived. I have tried emails , telephone calls and the online messaging with no response from any one of these. I understand the problems with Corona virus and have taken note of the comments on their website, but to completely ignore all my efforts for an update is no way to run a business. I will wait till the end of the week for a solution or I will have to start to take steps for a refund Received my order on the 7th July. Very pleased with the quality of the product and would use BP Online again. It was just a pity that the communication during the lock down was so poor. Otherwise I would recommend BP online to anyone