Customer service went above and beyond. I was impressed with the quality of the product on my first order of calendars and had a few requests for more so placed a repeat order on 7th December. I was notified they had been shipped on 8th December, so even allowing for Christmas post (I thought) they should arrive in good time. I emailed customer services on 19th as there was no sign. I got a reply that evening, and after I'd followed the advice to check with the post office in case of a problem with the address, a repeat print was requested and delivered express, arriving on 21st! I really didn't expect that treatment and can't praise the team highly enough. I would definitely recommend you. The loyalty points are also a bonus, as my repeat order was smaller so didn't get the volume discounts, but the points took a big chunk off the price. Nice idea!