Lucy
Unfortunately the tree was damaged the middle part broke right off. So no star or fairy. It kept leaning to one side . And for a Norman Fir that is not suppose to shed needles they did on arrival. And when we through it in the back of the car as well, as really could not.use it. Shame. Would i buy again from this company fraid not . I paid £60 odd for this and £30 for delivery . Not worth it to wait for an already damaged tree. So all.in all a xmas tree this year has cost me £145.
Helpful Report
Posted 1 month ago
Dear Customer,

Our real Christmas trees come in all shapes and sizes and due to their natural state we are unable to guarantee freshness. This is why we have our quality guarantee in place:

https://www.pinesandneedles.com/pages/fresh-christmas-trees

Please do get in touch with the team
Posted 1 month ago
Pines and Needles is rated 4.20 based on 1,818 reviews

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