“Tree arrived covered in mud and much shorter than expected. I rang to complain and was promised redress but have not heard back. Disappointed with this service.”
Posted 5 years ago
Our system did not indicate there had been a problem with your delivery. We take every single problem very seriously and pro-actively ask for feedback and attempt to address any issues with our delivery as soon as possible, almost always on the same day.
One of my colleagues will be in touch shortly and we will do anything it takes to put this right.
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0116 350 0610 .
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Alice, Customer Support
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