They lost my tree! Christmas starts in our house with a weekend of fun starting with picking a tree and decorating it with the kids. Having paid for premium delivery, we were told to wait at home from 3pm-10pm for delivery. No tree at 10pm. Call to customer services " sorry we have no record of your tree. If you want another one you can we can deliver another one tomorrow between 3pm and 10pm". So 2 days will be ruined, very disappointed kids and still no guarantee of a tree before bedtime on Sunday. certainly no festive cheer tonight
7 years ago
Pines and Needles has a
4.2
average rating
from
2,466
reviews
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