Unfortunately extremely disappointed with the product. Our first time using pines and needles and we ordered 2 trees and some lights. One of the trees we ordered was great, the other not so much - it was very uneven and not what you expect for a tree that cost more than £100. The lights we ordered we shocking. They stay on for about 5 seconds and then flicker off. There must be a faulty wire. Even on the settings for flickering the lights just cut out every 5-10 seconds. We informed them of the issues and we still haven’t had a response be that was more than 24 hours ago. Avoid and pick up your own tree - we certainly will never use them again.