I placed an order April 27th and as of today, September 10th, I have yet to receive the entire shipment. I understand that some items may be out of stock, but this was never mentioned until I called after receiving a partial order. Out of the items I did receive, many of them were one piece to a pair of plugs, which is completely useless for resale purposes. The invoice was also extremely inaccurate, and when questioned was told that they intentionally did this for customs purposes so that it appeared to be a smaller order. I have sent many emails and was finally told about a month and a half ago that some of the inventory was now in stock and was being shipped. Having not received what was promised: the inventory that is now in stock and a partial refund, I will no longer be doing business with piercebody.com. I have had to turn away customers knowing very well that I ordered the exact item requested and I am astonished by the terrible customer service and lack of communication within this company.