I have purchased 2 beautiful dolls now from Petalina and have always received a great service from Cate. Sophia was the 1st Doll that I purchased for my 6 year old. She is truly a beautiful doll & so life like. The natural lines on her forehead and even a slight shimmering of in her nose. Every doll is hand finished so perhaps yours has rosy cheeks or a little pink button nose, you really do get your own unique baby doll to treasure. Jessica has also just joined our family- a wonderful beautiful doll. She has long flowing hair which can be washed, combed plated.. My 6 year daughter has not put her down since luckily obtaining her from Manor House school raffle. Jessica goes to birthday party's, out for family meals and has even spent the day at school with prep 2.... Wonderful Thank you Cate x