Petairuk provided an excellent service for our Shitzu cross Charlie, who was transported from London to sydney, Australia. We had the silver package which didn't include all dealings with the vets. With hindsightI would recommend a custom package that includes all correspondence with the vets. It was very time consuming having to deal with the vets but we eventually sorted everything out and Charlie is now living with us in Australia. He doesn't appear to have any lasting affects from his travels and has settled in brilliantly. Well done Petairuk for a service that was always handled efficiently and the customer service was great.