I can not thank Darren and the team enough for helping us move our precious pups to Canada from the UK! Sending our pups to Canada was the scariest part of our relocation move. I’ve read all sorts of stories online about dogs not making the travel or having a very distressing travel and it made me so nervous sending my dogs to Canada. After lots of research I chose Pet Air as they are the only company run by vets, and not just a shipping company moving cargo, and they are the only company who genuinely cared about the wellbeing of my dogs. I read online about the horrors of BA and wanted the dogs to fly with Air Canada, and Pet Air was more than happy to arrange. I had a few requirements which Pet Air was more than happy to oblige, and without the extortionate price tag! The pups were picked up by this very lovely lady driver who really showed an interest in my pups - in fact Bella who is normally a very anxious dog, took a real shine to her! The pups were put safely into the van and taken to Pet Air facilities. I was then sent pictures of my pups before my flight to Canada, reassuring me that they were fine. That made my flight so much better! When the pups were on their flight, I was sent a text letting me know. When I picked my pups up, they were happy and relaxed. Their personally made crate was clean and they had loads of water available for them! They were not traumatised by the journey at all! I can not recommend Pet Air enough to everyone. I pretty much researched and spoke to every Pet transport company in the UK, and I am so glad that I chose Pet Air. Now our pups can enjoy the adventures in Canada with us! Thanks you Pet Air. Definitely worth every star!!