Both my wife and I recently retired and approached a number of IFA's for advice. We did not get an impression that we were being listened to, or our desires were the foremost consideration of the IFA. In fact when we explained that we were risk averse two of them disappeared and made no further contact with us. Fortunately we found Pensionlite and their advisor, Louise Morgan. She listened to us, researched, and found a product that was tailored to our needs and instructions. This proposal was made to us without charge. Louise then really had to work hard with my current pension schemes holders, and also the new pension scheme holder to get our pension issues all resolved and put into place. She was also successful in negotiating some compensation for us along the difficult journey. Accessibility and communication was professional, friendly, clear and gave us confidence in Louise and Pensionlite. Thanks Louise - you are a star in our eyes. David and Shirley