I used to live in Lancashire and Yorkshire many years ago and now live in the USA. I miss British shoes and I buy a pair whenever I return. I ordered a pair of Barker Caruso and they were a little too small. Returning them from the USA and redelivering was no hassle and the communications were prompt, courteous and very helpful. I was so happy with the service that I also ordered a pair of Trickers Ilkley. Fantastic! I'll keep buying here and my adult sons are going to order too! A top notch company with superior service. I see another pair of Trickers in my future :)