Ordered and paid, but never received items for our school PTA. After trying to contact them on a Saturday, where there is no one in the office and you are unable to even leave them a message, because we needed the items for our school fair the next day. I was supposedly sent an email on Sunday advising of a technical failure (still managed to take my money though!), which I most certainly never received. I then emailed again and again and finally requested a phone call back, common courtesy in my book, to which I received a bulk standard email!!!! Would not recommend this company, in any shape or form, for their horrendous service and the fact that there seems to be no real remorse or apology given that actually makes me think they are sorry. They probably won't ever put this on their website, as they wouldn't wish for anyone to know how dreadful they are. If I could vote for 0/5 stars, I would've.