I feel mean not giving more than three stars because while customer service warranted a higher rating, I could not say the overall experience was 'Excellent' or 'Great', This is entirely down to being delivered 11 out 48 paving slabs broken. They were replaced in seven days, but it meant delays to the job which is a cost to someone. Apparently, our slabs were transported some 6,000 miles from India to the UK already packaged up on a pallet ready to be delivered to us so were not quality checked by Paving Superstore. Note, these slabs were stacked VERTICALLY. Imagine the stresses on the slabs from Britain's under-maintained roads alone. The replacements were packed in the UK on a pallet HORIZONTALLY. As difficult as it is, I advise everyone to try and check every delivery as comprehensively as possible, but sign for delivery as 'unchecked' if not.