I first heard about ParentShield through a friend, she has two kids aged 11 and 13 and told me it has given her real peace of mind regarding her kids safety enabling her to give her kids the independence they crave whilst also allowing her to stay in control. She is aware i am a technophobe but assured me that the staff are incredibly helpful and are always on hand should you require assistance, It's worth noting that you can call ParentShield and speak to an actual person which is a rarity these days! I put this to the test and am happy to report my friend was right. I spoke with Paul who walked me through everything, showing me how to get the most from all the security features. It's a rolling monthly contract as well so no lengthy tie ins! Thanks for all your help! Keep up the great work ParentShield