I am still shocked and dissapointed with Parcel Force and their driver who collected my parcel on June 22nd and didn’t scan it, I have no proof I sent it - just one witness who has seen him with my parcel. I believe it is a crime! Driver first phoned the house with a question can he collect the parcel. By mistake he was told there is no parcel. He put in the system info - parcel not available to collect. After few phone calls to their customer service and talking about misunderstanding that took place driver showed up and collected my parcel. But he didn’t change the status... and my parcel is gone... I lost all my personal belongings, I think this my worst experience with any logistic company. Is there anyone who had similar problem - In Cumbria? Please share! It was a crime for me!