Terrible customer service. I can see others had similar experience. Week of Mother’s Day I found this website which claimed they guarantee to deliver an order before Mother’s Day if placed before Thursday 12:00. I placed an order on Wednesday but it wasn’t delivered until the next week even though I have chosen the most expensive EXPRESS delivery. Contacted the customer service just to be asked where have I seen such a promise of quick delivery (sic!) . It was all over their website! The person had a chat with was not exactly helpful or had good manners either. and they didn’t see any way they could help me so I asked to speak to manager. I was told they will be in touch within 12-24h. Week later and no one contacted me. Don’t bother paying extra money for quick delivery. It gives you nothing. I want my money back for the courier delivery charge. Maybe this review helps me to get in contact with somebody???