I ordered a set of 25 notecards on January 7th. By the end of the month, they still hadn't arrived - a good ten days after the estimated delivery date. I contacted customer support and, to their credit, they agreed to send me a free replacement set. Both sets of notecards arrived on February 5th. However, I am so disappointed in the quality of these cards. Frankly, they look like I could have printed them off at home. My son's name is barely legible and it looks pixelated - not at all like the preview. Additionally, since I have two different print runs to compare, I can see there is no quality control in the production of these. The cuts on both are totally off. On one the image at the top is nearly cut off it is so close to the trim line and on the other, the image is where it should be, but it is not a clean cut, there are clear traces of ink on them from another job, and looks very rough. Frankly, for the cost of these, I expected far, far better quality.