When my cards arrived, I was disappointed with several things. The font on my cards did not match the return address font on the envelope. When I inquired about it, I was told that there is only one font option for the envelope. I think it was terrible that that hadn't been made clear when I ordered. I got the default font on my cards, so I assumed it would match the default font on the envelopes. I am not new to stationery, and I think it's irregular that this is how Papier makes note cards. Also, the notes arrived loose in a shipping box!! I've NEVER received expensive, personalized stationery that does not come in its own box. I had two orders, and they were both just loose in one shipping container. I inquired about this also and was told that if you want a box, you need to order one for $7.50!!! Shocker. They refunded me 10%, but I don't think that's adequate. I feel like the mismatched font makes them unusable. I won't order from here again.