BUYER BEWARE! Before you get excited about one of Papier's nice-looking products, read on….Papier print quality is the very worst of all the online vendors like them that I’ve tried. My crisp, professional quality photo files were rendered on a Papier product as dark, muddy and without sharpness. When I sent images of printing issues to Papier customer service, they said it’s the best they can do. They also asked me to pay shipping cost from the USA to England to return their defective merchandise if I want a refund! Seriously?! That’s super expensive and requires going to the post office during pandemic lockdown. FYI: Competitors provide an immediate refund with no return, or quality replacement merchandise, if the issue is caused by them. I’ve asked Papier customer service to escalate my issue to top management to address if needed — and we will see what happens — for my situation, and for the future of their business given their abysmal printing and customer service. In the meantime, I strongly recommend taking YOUR business elsewhere!
3 years ago
Papier has a
4.7
average rating
from
14,639
reviews
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