Had an upper abdominal MRI scan at the Newton Le Willows centre after experiencing pain in this area. As I have had previous scans in the past I e mailed Amanda Webster and Bev Whittle who are the ladies who deal with booking of the scans and getting the results back to you. I contacted both Amanda and Bev on the Wednesday and between them they managed to arrange a Dr telephone consultation and get the MRI booked for the very next day which was amazing. At the scan I was greeted by both Amanda and Bev with huge smiles and was treated like a friend more than a patient or customer. The lady who completed my MRI scan was a lady called Jen who I think would have a smile on her face if you told her the world was ending. If Jen cannot make you feel at ease nobody can. My scan took 20 minutes and I was off on my way home to wait for the results which came through to me by e mail on the following Wednesday which showed everything was fine. To summarise it took 1 week in total from me contacting Amanda and Bev at Pall Mall Medical to getting my results back. Unbelievable friendly and professional service from Pall Mall and especially from Amanda,Bev and Jen. A massive thanks to these 3 ladies. In a seperate episode I had some bloods taken and another thanks goes to Jordan who ensured my results were received within the time frame of 24 hours. When I need medical assistance I contact Pall Mall Medical before my GP for that piece of mind in a very quick turnaround of time.