WHAT A DISGRACEFUL COMPANY….. DO NOT USE
Absolute the worst customer service ever, 16 emails and they still didn’t provide a service. They wouldn’t pick up the phone to speak to me, gave the wrong day to uplift my goods ,never turned up, eventually another courier arrived x3 days later with no paperwork but took the items for us, he never heard of Paisley Freight was collecting on behalf of DPD.
Emailed PF to say that there was a driver at my door to collect and was this genuine, they wrote back and was told to tell the driver to “go away”
Paisley Freight kept hiding behind GDPR but were happy to take my details including address etc etc, basically just abusing the Data Protection Regs to suit their own garbage service.
Sub contracted the delivery, then sub contracted again no wonder their service levels were hopeless, they just didn’t get the concept of Customer Service.
NO FEEDBACK ON DELIVERY….NOTHING….AND THEY WERE NOT THE CHEAPEST EITHER.
2 years ago
Paisley Freight has a
3.9
average rating
from
381
reviews
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