I don't have words to describe how bad and hopeless this business is. We paid extra for the Saturday delivery option. After sitting at home on two consecutive Saturdays and wasting time in failed attempts at communicating with these people, they attempted to deliver the boxes during the week - when of course there was nobody home. Finally made telephone contact with them and they promised to deliver the next day (a weekday) - stayed home all day but of course the boxes didn't appear. Ordered from Argos and the boxes appeared the next morning. After reading numerous other reviews in a similar vein, I suspect that these people are just crooks. In any event they should not be in business. Avoid like the plague!