Prior to switching over to PAC Web Hosting, I visited MANY company websites to see what they were like. I sounded them out using their webchat services (when they had one!). As I don't know anything about transferring/DNS stuff, I was looking for a company to do it all for me, and be positive. I found just that with PAC. First of all, having a webchat service is good, but I needed to know that they would take it all on, and what I had to do was minimal. Paul at PAC was great, and sorted it all for me. I especially like their speed of help. I'm very pleased with their service and will be recommending them to others.