Mr Andrew Bouch
We love the quality, the way they close, the way they look. The one huge disappointment however is the way the doors when open are restricted to prevent them closing or blowing open and causing the door and frame damage. If we had known prior to purchase we would not have purchased the doors or in the size we have them. The restricters are not fit for purpose, something that you would find on a cheap upvc window. There is barely any protection against the doors blowing open or shut once open. . They have a plastic runner that has no strength, so little that the frame moves each time the doors are opened. It really surprises me how such a great product is let down so much by the fact that the doors cannot be used how they were intended to be used so are not really fit for purpose. Its like having plastic seats and rubber matting in a Rolls Royce !
Helpful Report
Posted 1 year ago
Good Morning Mr Bouch,

Thank you for your feedback.

The restrictors we use are not designed to hold the doors in the wind. The only way to do this would be to have a hook and eye restrictor installed, however, this is something we do not supply. You can request these from your initial installer.

Our restrictor is designed to stop the door opening past the angle of 90 degrees, or 135 degrees and are not tested or designed to stop the doors in the wind.

The plastic acetal wheels are designed to have very slight movement in them, within the tracks, as this allows the doors to run smoothly and the material avoids causing damage to the profile. The movement is a tolerance included in the design to improve the operation of the doors.

If you have any further questions, please do not hesitate to contact us on 01925 907907.

Many thanks
Posted 1 year ago
Origin Global is rated 4.38 based on 523 reviews

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