Anonymous
I bought my bifold door through an Origin approved company. I am writing this to make people aware of a problem with the lock on bifold doors. I would like to draw your attention to an incident that happened at my property in July 2020. An attempt was made to gain entry into my house. Luckily the house alarm was activated but in the process the burglar had snapped the lock on my bifold doors and entered into my home. The lock should not protrude as it enables burglars to grip and snap the barrel. When I bought Origin bifold doors I did so after much research. The reason I chose this company was because of the reputation, style and security. I was therefore shocked that anti snap, anti drill and anti bump locks are not fitted as standard. My doors are only 2 years old. I feel that no matter how good the security on the actual door is, if the barrel is easy to break into it defeats the object of the whole system. I complained to Origin and was told that they no longer use 1 star barrels. If they have now changed the locks and they use to a more secure lock then they should have alerted people who had purchased their doors so that they can decide if they wanted to upgrade the barrels themselves. I was so certain for the last 2 years that with their reputation that the doors would have the most secure system on the market. I have now changed the barrel to the maximum security type recommended by the police. If I was given an option at the time of purchase I would have paid an additional amount of money for peace of mind.
2 years ago
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