Initially we were pleased with the Tri-Fold doors. They made a great improvement to our kitchen-conservatory living space. However, we have had a number of issues. Firstly the doors were delivered with the wrong size glass. The corners of the doors were very sharp and these damaged the door seals during installation. These issues were corrected after a few weeks delay. During the first weeks of use we noticed the latch tongue was catching on the frame and starting to damage the paint. Photographs of the latch mechanism were sent to the local supplier and Origin, showing a poorly fitting latch in the door. That was March 2015. An Origin fitter came to inspect the problem eventually and said the door frame gap was not big enough. For months this issue has gone on. With our supplier and Origin passing the buck. By September we had had enough. It took me less than 1 hour to make and fit a small strike plate costing less than a pound to fix the issue, something the door should have had in the first place. Overall A reasonably good product, but spoilt by lack of attention to detail and overall very poor customer support.