Very poor customer service. We bought Origin bifold doors from an authorised installer. The installer provided an appalling service. They lied about timeframe and also Origin wasn't able to commit to its advertised delivery times. Installer made a poor job and Origin doesn't care. We contacted Origin to look for a solution and they refuse to engage with us, sending us back to the installer who refuses to accept responsibilities. The product is ok. A bit disappointed there are no better ways to keep the access door open. It moves a huge amount even in no wind.