To say I am thrilled with my blinds is an understatement. Initially there was a problem with the stock of the fabric but they went the extra mile to make sure they were made and with me in time for my son to put them up for me on his planned visit. In fact they were here quite a few days before. Now they are up I am delighted, just what I wanted and have made a huge difference to my conservatory. I can see out into my garden whilst still blocking the sun but allowing a in lot of light, something I could not do with my previous verticals. They are going to be a godsend next summer. They are extremely good quality and look very stylish too. My only tiny criticism is that they sometimes stick together a little crooked on the edges where they overlap, or overlap the wrong way but I opted for chainless weights and the fabric is quite lightweight so I am wondering if this might not have happened had I had chains. However, in the grand scheme of things it is a very small price to pay, I just have to remember to tilt them slowly to cause as little sway as possible. I cannot fault the customer service and quality and will definitely be buying from them again. I would recommend them to anyone.