After some confusion with my application, the label did not appear in the list, I loaded the trial version of 'MAESTRO' and my problems were solved. I admit that I am a 'luddite' when it comes to technology and still have 3.5 inch floppy disks and the means to use them on my Mac Mini so the ease at which the labels can be designed printed is a plus. They arrived on time and packaged securely but not excessively, there is a lot of discussion theses days about too much packaging, but ONLINE have got the balance right. To sum up, I would order again from ONLINE without qualms.